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Parking Complex Citibee Ostend

The Citibee parking lot in Ostend is a fine example of how technology and flexibility can go hand in hand.

It is a public pay parking lot that makes optimal use of the available space:
local residents have permanent parking spaces, visitors can park for short periods, cyclists can find safe bicycle parking, and electric vehicles can easily recharge at the available charging stations.

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One platform for all users

Because the site has a mix of users and vehicles, the Capacity platform was chosen.

Through this system, Citibee can easily monitor the entire parking management:
manage access rights, set rates and track users in real time.

At the entrance each license plate is automatically scanned - no more need for tickets.
Visitors get access through the Capacity portal, regular users drive in automatically.

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Customized access

The parking lot is equipped with SmartLine pillars with touch screen, RFID reader and QR scanner.

Users can indicate through the screen that they need help or choose how they want to enter.

Those coming to pick up their car or bike can re-enter via a side entrance:
regular users via their badge or QR code, temporary visitors via their license plate.

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Posted hardware

SmartLine operating columns with touchscreen, RFID and QR scanners
Additional QR scanners for pedestrian and bicycle passage
ANPR cameras at entrance and exit
Payment terminal at exit
All devices placed on Alphatronics traffic islands, protected by ramp bollards

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Integration via API

Thanks to the Alphatronics REST API, the entire system is easy to integrate with the Capacity platform.
This allows Citibee to manage their car and bike parking completely digitally - from access control to payment flow.

A modern and scalable parking solution that combines comfort, control and sustainability.

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